What is a shared services operating model?
Shared services is the provision of a service by one part of an organization or group, where that service had previously been found, in more than one part of the organization or group. Thus the funding and resourcing of the service is shared and the providing department effectively becomes an internal service provider.
What is a shared service agreement?
A shared services agreement is a model for delivering corporate support. It works by consolidating and combining services between business units and headquarters into one separate entity that is based on principles similar to the market.
What is the difference between shared services and outsourcing?
Outsourcing is the act of contracting with a third party to perform some service. ... The main difference between outsourcing and shared services is that often a shared services organisation will not execute a legal contract between themselves and their customers as they have the same parent company.
Designing a Leading Practices Service Delivery Model with Shared Services
There is significant pressure on organizations to be financially nimble, lead the people and cultural aspects of the organization, standardize and globalize operations, consumerize service experiences, and cut costs. While meeting these new challenges, corporate functions providing internal service are also being required to be more business oriented. Terms like “strategic,” “business partner,” “scalable,” and “value-added services” are frequently used to describe the ideal functional organization.
Are these requests achievable? While it might appear difficult to be more business oriented, globally integrated, and service savvy while reducing operating costs, many organizations have found it can be done. The key is dramatically reshaping the way corporate services are delivered to the customer and leveraging technology to do it.
What is shared services in a company?
Shared services is the consolidation of business operations that are used by multiple parts of the same organization. Shared services are cost-efficient because they centralize back-office operations that are used by multiple divisions of the same company and eliminate redundancy.
What Deloitte Shared Services?
“Deloitte” is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide audit, consulting, financial advisory, risk management and tax services to selected clients.
